FREQUENTLY ASKED QUESTIONS

You can find below some common questions that are asked. If you don't find the answer you are looking for below, please don’t hesitate to contact us.

ABOUT

  • A: We are a team of experts who create unique, signature Indian weddings and corporate events, tailored specifically to your individual requirements. We are passionate about what we do!

  • A: We have built up a wealth of experience over the years, and are continually fine-tuning our products and service to ensure that we continue to lead the market.

  • A: Don’t worry! The beauty of our showroom is that you can visualise how different set-ups look in reality and is a great place to start your planning process. Even after spending an hour with one of our experts, you’ll be a lot more comfortable with the way forward.

  • A: This all depends on your expected number of guests, your selection of items and any venue access restrictions. For larger events, we will be able to carry out a site survey in advance, to ensure that everything goes to plan.

PRODUCTS & SERVICES

  • A: We specialise in creative and innovative backdrops, table centrepieces, props & decor, mandaps staging, dance floors, furniture, linen & tableware, all of which are available for you to view in our Midlands showroom. We also have a list of preferred suppliers around the country for additional services, with whom we’re happy to put you in direct contact, so you can organise the remaining elements of your wedding or event.

  • A: Yes, our list of trusted suppliers is extensive, covering all areas of the wedding and event market. These include suppliers for wedding cakes, catering, DJs & entertainment, limos and supercars, event security, marquees, photo booths, photography and videography.

  • A: No, access to our preferred suppliers list is only available to RAAJ Events clients.

  • A: We work with several beautiful wedding venues around the country for Asian weddings and corporate events, and so why not check these out first. If it’s the case that you have a specific venue in mind, just let us know, and we will contact the venue to discuss how to put your requirements into place together.

  • A: We can create the look and feel you want for your venue, and we also are able to advise on how this can be achieved with some drawings and images.

  • A: Both! Our skilled florists can create magical decor with luxury silk flowers or fresh flowers, depending upon your colour scheme and your budget.

  • A: It depends upon what it is. Show us, and let’s have a look!

  • A: We work with a list of trusted, preferred suppliers around the country for additional services such as this, so we’re happy to put our clients in contact with these marquee companies, who will no doubt be able to assist you.

  • A: We can provide you with almost any type of furniture for your wedding or event, including banqueting chairs and tables, thrones and mandap furniture, linen, napkins, dance floors and bars, to name just a few.

  • A: Yes – our dance floors come in interlocking panels, and our team will install the dance floor you need in your venue or marquee.

PRICING, ORDERING & PAYMENT

  • A: This is very much dependent upon what requirements you have. We will listen carefully, and understand your needs and specific requirements, and only then will we be in a position to provide you with a bespoke price, along with our service agreement. The best way to do this is to visit our showroom for a coffee and a chat!

  • A: This is a document which outlines what has been agreed, so that everyone’s expectations are managed. You will need to sign this as part of the order confirmation process.

  • A: We would require a 50% deposit payment in order to confirm the items and our services on the day/s. The remaining balance is due 8 weeks before your wedding or event date. Payment is made by bank transfer. All orders and payments are subject to our terms and conditions that you can find here on our website.

  • A: Cancellations are subject to our terms and conditions that you can find here on our website.

SHOWROOM

  • A: Our showroom is a 3,000 sq ft indoor marquee, within our Midlands HQ building.

  • A: Visits to our showroom are by appointment only. We offer a FREE 1-hour consultation.

  • A: We have many of our table centrepieces, backdrops and other decor on display. Also, if you have a specific table setting you would like to see, please let us know in advance of your visit, and we can set this up for you.

  • A: Within reason, yes - it’s always good to get their opinion!

GENERAL

  • A: We will always do a site visit with you, to go through the layout and answer any questions you may have. It’s always best to plan in advance - for example, positioning of the guest book table, walkways and floral entrances on site, and to meet with the coordinator of the venue.

  • A: Either via our contact page on our website or by phone. We operate between the hours of 0800-2000hrs, daily.

  • A: Your dedicated RAAJ consultant will be with you from start to finish, and will be your main point of contact throughout.

  • A: The best way to keep up with our latest events and news is by following us on Instagram or your other favourite social media channel.